Frequently Asked Questions

Pre-built Styles:

• Classic, Modern, Minimal, Bold themes

• 10+ color schemes

• Multiple separator options (>, /, →, |)

Custom Styling:

• Text size - Adjust in Visual Design & Text Styling

• Background shade - Set in Color Scheme

• Spacing and positioning - Configure in Spacing & Padding

• Mobile-specific designs - Use Visibility Options

Advanced Options:

• Breadcrumb Divider Symbol - Choose in Expert Configuration

• Home display type - Set in Custom page names

• Hover effects - Select in Visibility Options

When to use this feature:

• ✅ Enable if: Your store supports multiple languages and you want breadcrumbs to automatically translate

• ❌ Don't enable if: Your store only uses one language - customize text directly in theme editor instead

What gets translated:

• 🏠 Home, All products, Collections, Search for

• 📝 Blog, News, Pages, Articles, Products

How to enable:

• Go to App Settings → Internationalization (i18n)

• Toggle "Enable automatic translations" to ON

• Save settings

Supported languages (52 total):

• 🇪🇺 European (25): Afrikaans, Albanian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Latvian, Lithuanian, Maltese, Norwegian, Polish, Romanian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian

• 🌏 Asian (13): Bengali, Chinese (Simplified), Chinese (Traditional), Hindi, Indonesian, Japanese, Korean, Malay, Persian, Tamil, Thai, Urdu, Vietnamese

• 🌍 Middle Eastern & African (6): Arabic, Amharic, Hebrew, Swahili, Xhosa, Zulu

• 🌎 Americas (8): Galician, Guarani, Haitian Creole, Portuguese (Brazil), Portuguese (Portugal), Quechua, Spanish (Latin America), Welsh

Structured Data:

• JSON-LD markup for search engines

• Rich snippets in search results

• Enhanced SERP appearance

Site Architecture:

• Clear hierarchy signals to Google

• Improved crawlability

• Better internal linking

User Experience:

• Reduced bounce rates

• Increased page views

• Better engagement metrics

🪄 Mode 1: Smart behaviour

Best for: Enhancing user experience with dynamic, context-aware breadcrumbs. Breadcrumbs dynamically adapt to match the actual collection path visitors browsed from.

• Visitor from Collection A sees: Home > Collection A > Product-1

• Visitor from Collection B sees: Home > Collection B > Product-1

• Both URLs are still: /products/product-1 (SEO-safe canonical URL)

• ✅ Enhanced user experience - breadcrumbs match visitor's actual journey

• ✅ Clean /products/product-name URLs (no URL changes needed)

• ✅ SEO-safe: Product keeps single canonical URL

📌 Mode 2: Classic priority

Best for: Maximum SEO stability with fixed, predictable breadcrumb paths. Uses a fixed 3-tier priority system to ensure the same product always shows the same breadcrumb path.

• All visitors see: Home > Default Collection > Product-1

• URL is always: /products/product-1

• Structured data always shows the same path

• Priority order: Manual Default → URL Context → Automatic

How it works:

• Select a menu - Choose any menu from your Shopify store

• Click "Build from menu" - The app automatically builds your category tree

• Customize - Drag & drop to adjust, add more collections, or reorganize

• Save - Your new category tree is ready!

What gets imported:

• ✅ Published collections only - Only menu items linking to published collections

• ✅ Menu hierarchy - Parent → child relationships are preserved

• ✅ Multi-level nesting - Supports deep menu structures (3+ levels)

What's excluded:

• ❌ Draft/unpublished collections

• ❌ HTTP links - External links and custom URLs are skipped

• ❌ Product links - Direct product links are not imported

• ❌ Page links - Links to pages are excluded

• ❌ Other menu items - Blogs, search, cart links, etc.

Benefits:

• ⚡ Quick starting point - Build initial tree structure in seconds

• 🎯 Consistent navigation - Match your store's existing menu structure

• 🔄 Easy updates - Rebuild anytime when you update your menus

• ✨ Saves time - No need to manually add each collection

1. Check App Status:

• Ensure app is installed and activated

• Verify permissions are granted

2. Theme Compatibility:

• Run theme compatibility test

• Check for CSS conflicts

• Try different breadcrumb styles

3. Configuration Issues:

• Verify breadcrumb rules are set up

• Check display settings and visibility rules

• Ensure products are properly categorized

4. Caching Problems:

• Clear browser cache

• Clear Shopify store cache

• Wait 5-10 minutes for changes to propagate

1. Theme Conflicts:

• Adjust Text size and Block maximum width in Visual Design & Text Styling

• Change Background shade in Color Scheme

• Try different Breadcrumb Divider Symbol in Expert Configuration

2. Mobile Issues:

• Enable "Enable mobile horizontal scrolling" in Visibility Options

• Adjust Divider icon dimensions to match your text size

• Check Spacing & Padding settings for mobile alignment

3. Alignment Problems:

• Configure Padding top/bottom and Padding left/right in Spacing & Padding

• Adjust Text alignment in Visual Design & Text Styling

In Theme Editor:

• Go to Theme Editor → Select a page with breadcrumbs

• Click on the Breadcrumbs block in the sidebar

• Find the Spacing & Padding section in block settings

• Adjust: Padding (top/bottom), Padding (left/right), Vertical spacing

Quick alignment tips:

• ✅ Match page width - Adjust left/right padding to align with main content

• ✅ Consistent spacing - Use the same padding as other page elements

• ✅ Test on mobile - Check alignment on different screen sizes

• ✅ Preview changes - Use theme editor preview before publishing

Option 1: Hide from breadcrumbs using Settings ⭐ Recommended

• Go to Theme Editor → Breadcrumbs block → Settings

• Find "Product catalog title" in Custom page names

• Enter --- (three dashes) to hide it from breadcrumb trails

• The collection page (/collections/all) remains accessible

• No duplicate in breadcrumbs!

Option 2: Remove from Categories Tree

• Go to Categories Tree in the app

• Find your store's "All products" collection

• Remove it from the tree (move to Unassigned)

• Keep only the app's "All products" in the tree

Option 3: Use only your store's collection

• Remove the app's "All products" from the tree

• Add your own "All products" collection to the tree root

• This gives you more control over which products appear

If you're still experiencing this issue:

Please contact our support team for assistance. This is likely a legacy issue from cached settings or a theme conflict.

Temporary workarounds (while waiting for support):

• Option 1: Match separator size to text - Adjust "Divider icon dimensions"

• Option 2: Use simpler separator symbols - Switch to / or > instead of complex arrows

• Option 3: Enable mobile scroll mode - Turn on "Enable mobile horizontal scrolling"

• Option 4: Adjust spacing - Reduce "Divider gap width" and fine-tune "Vertical Spacing"

1. Assignment Rules:

• Review automatic assignment rules

• Check product tags and attributes

• Verify collection mappings

2. Product Settings:

• Ensure products are published

• Check product availability settings

• Verify inventory levels

3. Category Configuration:

• Review category hierarchy

• Check category visibility settings

• Verify parent-child relationships

📧 Email Support:

• Email: [email protected]

• Also available through app dashboard

• Response within 24 hours

• Technical and setup assistance

📖 Documentation:

• Comprehensive guides and tutorials

• Video walkthroughs

• Best practices and tips

💬 Live Chat:

• Available during business hours

• Instant help for urgent issues

• Screen sharing for complex problems

Store Information:

• Shopify store URL

• Theme name and version

• App version installed

Issue Details:

• Specific problem description

• Steps you've already tried

• Screenshots or videos if applicable

• Browser and device information

Setup Information:

• Current app configuration

• Customizations made

• Recent changes to store or theme

Free Setup Guidance:

• Email support for basic setup

• Documentation and video tutorials

• Best practices recommendations

Vintage Theme Support:

• Complete A-Z setup for Online Store 1.0 themes

• Custom snippet installation

• Theme-specific styling